Privacy Policy
Last Updated: 22/12/25
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our application and connected hardware ecosystem (including devices such as dash cameras, smart rings, and other supported gadgets).
By using the app, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect only the information necessary to provide and improve our services.
A. Personal Information
We may collect the following personal data when you create or use an account:
- Name
- Email address
- Optional phone number
This information is used solely for account creation, authentication, communication, and support purposes.
B. Device and Permission-Based Data
The app may request access to certain device features to enable core functionality:
Used to capture profile pictures or account-related images.
Camera access is only activated when you explicitly choose to use this feature.
Used to connect and communicate with supported hardware devices such as smart rings, dash cameras, and other gadgets.
Bluetooth is required for device pairing, data synchronization, and real-time communication.
Used to download, save, and manage photos or videos captured by connected devices (such as a dash camera).
The app does not access your photo library without your permission.
Used to display the real-time or last known location of connected devices (for example, a dash camera).
Location data is used strictly for device tracking and monitoring features and is not used for advertising or profiling.
Used to connect supported devices (such as a dash camera) to the app via a local network.
This access is limited to enabling device communication and setup.
2. How We Use Your Information
Your information is used for the following purposes:
- Creating and managing your user account
- Connecting and communicating with supported hardware devices
- Displaying live or recorded media from connected devices
- Providing real-time device status and location (where applicable)
- Improving app performance, stability, and reliability
- Responding to support requests and inquiries
We do not sell your personal information.
3. Data Storage and Security
- Your personal data is stored securely on our servers using industry-standard security measures.
- We take reasonable steps to protect your information from unauthorized access, misuse, or loss.
- Access to user data is restricted to authorized systems and personnel only.
4. Data Sharing
We do not share your personal data with third-party services, advertisers, or data brokers.
Your data is only accessed when required to:
- Provide core app functionality
- Maintain system security
- Comply with legal obligations, if applicable
5. Data Retention
- Personal data is retained only for as long as your account remains active or as needed to provide services.
- You may request deletion of your account and associated data at any time, subject to legal or operational requirements.
6. Your Rights and Choices
You have control over your data and may:
- Access your personal information
- Update or correct your details
- Request a copy of your data (where supported)
- Request deletion of your account and personal data
- Manage app permissions through your device settings
Requests can be made through in-app settings or by contacting our support team.
7. Children’s Privacy
This app is not intended for use by children under the age required by applicable laws. We do not knowingly collect personal data from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in features, technology, or legal requirements. Any updates will be communicated through the app or official channels.
Continued use of the app after updates indicates acceptance of the revised policy.
9. Contact Us
If you have questions, concerns, or requests related to your privacy or data, please contact us using the support information provided in the App Store listing or at support@arzen.in.